Contact / FAQs
1. Be the hero! Add your child’s name to make them the main character in their own adventure.
2. Pick your character! Choose how your special adventurer looks.
3. Write your dedication! Make the book extra special with a loving dedication on the first page (free!).
4. Pick your cover! Choose from hardcover or softcover to make the book yours.
Our US orders are printed in the US. We also have printers in Australia, UK, EU and Canada for international orders. We print your books close to you to ensure speedy shipping, reduce mileage and support local businesses.
We print and ship every order individually. We aim for the following printing and shipping times:
United States 13-14 business days
Canada 10-12 business days
Australia and New Zealand 25-26 business days
UK 9-11 business days
EU 8-17 business days
Rest of world 9-26 business days
If your order hasn’t arrived within the expected delivery window, we are so sorry! Please contact us and we will do everything we can to help.
Free shipping is available on orders of two or more books with delivery in the US, Canada, EU and the UK.
Because each book is personalized and printed just for you, we cannot offer returns. We encourage you to carefully check your book at the preview stage to ensure names are spelled correctly, the dedication is right for you, and you are happy with how everything looks.
If your books arrived damaged or defective, please contact us and we will fix the problem right away.
Please contact us immediately. If your book hasn’t printed yet, we will do everything we can to help. If the book has already printed, unfortunately, there is not much we can do. This is why we suggest you carefully check your book at the preview stage.
We work with artists and printers who share our values of caring for each other and the earth. Our printers use only sustainable paper products and provide fair working conditions to employees under the Certified B program. We use premium paper and the best inks available.
Please reach out to us with any questions using the contact form. We would love to hear your ideas.